• System Maintenance
• Availability and Performance Monitoring
• Security Monitoring Services
• Internet Connectivity & Hosted Applications Assessment
• Comprehensive Quarterly Reporting & Consulting Services
• 15% Discount Labor Support Entitlement
• Software Support
• Back Up System Monitoring Services
• Help Desk Services
• Guaranteed Response Time* Entitlement for Critical Issues (Remote: 1hr. / Onsite: 4hr.)

Individual Service Modules:

	ConstantCare: Proactive Remote Monitoring, System Utilization Monitoring·
	DataCare: On-site Data Backup, Remote Off-Site Data Backup·
	EmailCare: Hosted Exchange, Managed Email, Spam Filtering, Email Encryption·
	SecurityCare: Anti Virus, Anti Malware, Firewalls
	EmergencyCare: Service outside of normal business hours and holidays·
	WebCare: Managed website hosting